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Lync User Manual

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Lync User Manual

Microsoft Lync is instant messaging (IM) client intended for enterprise environments succeeding Windows Messenger and Windows Live Messenger which are targeted for home use (after Microsoft acquisition of Skype Technologies). In large environments employees are inert when new technologies are presented and I was challenged with task to create short user manual describing Lync abilities and usage. It is best to use Lync in environments with Exchange Server since Lync provide contacts availability based on information gathered from Outlook by default. Lync uses SIP as communication protocol and mobile users can also be added as clients.

Two Word documents attached are intended for users encountering Lync for the first time.

Instant messaging communication manual is describing how to:

  1. Login to Lync
  2. Set your status
  3. Personalize your contact information
  4. Find contacts and fill your contact list

Lync™ 2010 – Instant messaging communication, short manual

Audio/Video conferencing and data collaboration manual is describing how to:

  1. Schedule online meeting
  2. Join online meeting
  3. Start group conversation
  4. Elevate your conversation to audio/video conference, document or even program(s) or desktop sharing
  5. Start data collaboration by using Whiteboard

Lync™ 2010 – Audio-Video conferencing and data collaboration, short manual

avatar_brankoSpecial thanks to Branko Nikolić for his excessive collaboration and to CPU doo for giving me guidelines on how to create these manuals.


Both user manuals are intentionally left in Word format for your convenience, allowing you to brand them and freely use them in your corporation. They are preformatted to be duplex printed on A4 format for hard copy companywide distribution but can also be easily reformatted to be printed as short A5 booklets, whichever option suit your needs better.

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Predrag Mirjanić

About the Author:

I am capable of working as an engineer on complicated projects or as a "one-man band" bringing the project from scratch to successful fruition. Regarding my technical skills I have quite a lot to offer. Primarily I am a Systems Administrator (Engineer). I have acquired experience in the field by installing, implementing and administering many different Microsoft based network setups in large ICT environments, in diverse industry and government companies. I am familiar with older operating systems including Linux/UNIX based systems. I have designed, installed and implemented different technologies like: Exchange, IP CCTV, BES, SCCM (specifically ZTI), network QoS optimization, and much more. I have good experience with virtualized environments (Microsoft based). I can apply my skills to help automate processes in order to reduce administrative overheads and/or human errors. I am in process of developing WAMP based (Windows, Apache, MySQL and PHP) intranet (company-wide) social networking site for document and project management purposes. Engineering hardware based cloud (powered by Linux OS) for purposes of rendering video material. Also programming several different RouterOS based MikroTik routers to deliver ultimate network management solution (QoS, bandwidth control, L7 protocol traffic control etc.).

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